UPDATE FOR 2020 SEMESTER 1 – NEW EXAM STRUCTURE
There are a lot of questions…here are some answers with some reasoning / logic behind the rules & requirements, to help it make more sense.
Based on the questions asked in the exam prep webinar and via email/Facebook, here are the responses:
Can I take a toilet break? No. (reason – this would lead to exam security concerns because you could pick up your phone, use google, send an email, cheat).
Can I wear ear plugs? No. (reason – they look like ‘ear buds’ which leads to exam security concerns – e.g. being given information from someone).
Will Guided Learning really shut on 6 May at 5:30pm? Yes.
We know this is a big item for many people. (Reason – you get to Guided Learning via MYOL, and the exams use the same MYOL portal, so to minimise any risk of a load-based outage or anything else, Guided Learning is being turned off. You won’t be able to log-in directly to our site either).
I have an iMac with an inbuilt camera and it’s really heavy. Do I still have to pan the room? Yes (reason – Exam security. If you can’t pan the room, you will need to find another web-cam that can do this. Otherwise you don’t meet the exam rules, and you will be very disappointed).
I have a room that is not enclosed. Is this OK? it needs to be private / enclosed. (Reason – exam security concerns.). It is probably inconvenient but using a bedroom for 2 hours, even if you have to push your bed up on its side, is better than waiting until October to get the exam over with). If you are stuck in a ‘studio’ style apartment that is small and mostly enclosed – contact CPA Australia to confirm its suitability: https://www.cpaaustralia.com.au/about-us/contact-us
What happens if my internet drops out or the power goes off? If you log back into to your exam via MYOL it will still appear. The timer will continue while you have powered off. So, hopefully this is resolved very quickly. If it lasts a long time you will need to call the CPA Australia Exam Phone Number (you will be given this on your Exam screen). (Yes – you are allowed to walk out of the exam room to get your phone and call CPA if this occurs. Depending on the issue, you will be guided through what steps happen next.)
What happens if I have issues with my computer and I have not done a practice exam or system test before Exam day? You will experience very little sympathy if you haven’t followed the instructions and then get issues. Things like having pop-up blockers, the wrong browser, the wrong webcam etc are not valid excuses. (If you have done all these things and hit a new issue, the CPA Australia tech support team will work with you to sort it out).
What is the last day to defer? Wednesday 6 May.
What if I don’t meet the criteria – for reliable internet, for an enclosed space, for a webcam that can pan the room, no privacy? You will need to defer. (Reason – CPA have worked hard to provide an opportunity for as many students as possible to sit the exam, but they have to have a clear set of guidelines that everyone follows for both fairness and to ensure the integrity of the exam process.
What if I am pregnant or have some other special condition? Apply directly to CPA Australia for an approved reasonable adjustment. They will help you figure something out. You need to do this by Friday 1 May 2020. Candidates must submit their request and supporting medical documentation via email to firstname.lastname@example.org.
Remember: Go here to find out the published CPA Australia guidance: