General Enquiries


Available during business hours (Melbourne) and monitored out of hours.


Subject Matter Queries

Ask-the-Expert online forum: Only available to enrolled students and is accessed via your course in Guided Learning.

Available during the CPA Program semester.


CPA Australia contact details:

Frequently Asked Questions (FAQs):

Important Notice: If you are unable to see your Guided Learning course in your Dashboard, you first need to sign in via your CPA MYOL login, select your subject, and then access Guided Learning.

Note: Study Guides for Financial Risk Management, and Ethics and Governance are changing in S1 2024.


1. Facebook groups for S1, 2024 are open. You can search for the subject groups using this naming format: “SMA (CPA Strategic Management Accounting) Semester 1 2024”.


2. Guided Learning will open on 15 January 2024 for Semester 1, 2024. Semester 1, 2024 officially starts on Monday 29 January 2024.


3. All the study guides are not changing for Semester 1 2024 except for Ethics and Governance, and Financial Risk Management (which have been updated – so don’t use an old version of the study guide).


4. In the break between semesters, you can enrol in our free Assist courses to help with your subject selection and get a start on your studies. Go to ( ) and choose your subject then sign up.


5. Calculators – You can use a financial, scientific, or standard calculator with no programmable functions, storage capabilities or internet connectivity.


6. Have questions on how the CPA Program Exams are marked? See the link below:


7. CPA Program Exam Results – FAQs (including – ‘Can I get a remark?’). See the link below:


8. CPA Australia’s important dates including when results are released and when enrolments open are here :


9. Foundation exams – Yes, we currently offer support for the Financial Accounting and Reporting (FAR) foundation exam only. However, you may find our free Assist courses useful for some topic areas, as well as our YouTube channel ( for a range of short video tutorials.


10. Where can I get past exam papers? CPA Australia does not provide past exam papers and, as a result, KnowledgEquity does not have any past exam papers. KnowledgEquity provides two full-length practice exams as well as a range of tests and quizzes, which will be more than enough to prepare you for your exam.


In any case, we aim to respond within 2 business days.