KnowledgEquity

Privacy Policy

KnowledgEquity recognises that privacy is important to you and recognises your right to keep your personal information private. This Privacy Policy details the way that we collect, protect and use such private information as well as your rights to access that information and contact us to make changes.

Collecting information
KnowledgEquity will collect certain personal information about you, such as your name and contact details when you register with us, apply to us, or request a particular product or service from us. KnowledgEquity will not collect any personal information about visitors to its website, except when such visitors knowingly provide it.

Protecting information
KnowledgEquity will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored electronically in secure files.

Data security
Cardholder data is not captured, transmitted or stored by KnowledgEquity as our banking provider takes responsibility for payment security and card data. Our banking provider’s payment gateway complies with the Payment Card Industry Data Security Standards (PCI DSS) – the global mandate by the payment card schemes for merchants and payment processors.

Data is stored in our servers in Australia and all website traffic is over SSL and encrypted. Additional security steps have been taken to thwart password hacking, with strong passwords and login attempt blocking. Individual users have no access privileges to other user data.

Using information
KnowledgEquity may use your personal information for the purposes set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law.

Generally we will only use your personal information as follows:

– to provide the products, services or information requested from KnowledgEquity;
– to register you for events or to conduct training, consulting or testing;
– to keep you informed of new developments or latest insights that we believe may be of interest to you.

As part of this general use, your personal information may be disclosed to KnowledgEquity’s external service providers or a relevant professional or regulatory body. Your personal information may be transferred or stored outside the country where the information was collected for these uses.

Cookies
We use cookies to personalise your experience on our site, and to collect information for advertising and analytical purposes. If you do not want to receive cookies, most internet browsers can be configured to reject them.

Data retention
Our data retention policy and processes comply with the EU General Data Protection Regulation (GDPR) Article 5 principle. Personal data is kept in a form which permits identification of you while you remain registered on our site. Personal data may be stored for longer periods insofar as it is used for statistical purposes.

KnowledgEquity is an online business and runs environmentally-friendly, paper-free offices. Any paper-based documentation we receive is digitised, stored in accordance with our records-handling procedures outlined within this Privacy Policy, and securely destroyed. We do not maintain paper-based records.

KnowledgEquity uses numerous information technology and communications software and hardware in the running of our business. From time to time, such assets must be disposed of and, due to the information held on these whilst they are active, this disposal is handled in an ethical and secure manner. In addition, the deletion of electronic records is undertaken to help ensure the removal of all data from the medium so that it cannot be reconstructed.

Accessing information
You can access your personal information held by KnowledgEquity by contacting us. You can also request changes to any personal information which is incomplete, inaccurate, or out of date.

You have a right to have personal data deleted and you may apply to our Data Protection Officer (DPO) if this is required.

Changes to this Privacy Policy
KnowledgEquity may amend this Privacy Policy from time to time. Revised versions will be updated on our website.

Contacting us
If you would like further information, or if you have any queries, problems or complaints relating to the KnowledgEquity Privacy Policy, please contact KnowledgEquity at enquiries@knowledgequity.com.au.